Returns and Exchanges

Return.

Withdrawal from the contract or return of goods is possible within 14 days of receiving the goods (in accordance with Article 43.c of the Consumer Protection Act), but the provider must be notified within this period. Returned goods must be undamaged, show no signs of use, and be in the original packaging. The buyer sends the returned goods along with the completed form and receipt back to the provider at their own expense to the address Snugi, Maja Krajnc s.p., Pod javorji 6, 1218 Komenda. The purchase price will be refunded within 8 days of receiving the shipment.

Exchange.

Exchange is possible if the buyer returns the goods to the provider in unused, undamaged, unwashed condition and in the original packaging. Along with the goods, the buyer must include a completed return and exchange form, together with a copy or the original receipt, to the address Snugi, Maja Krajnc s.p., Pod javorji 6, 1218 Komenda

Download the return and exchange form