Terms of Service

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OVERVIEW
Welcome to Snugi! The terms "we," "us," and "our" refer to Snugi. Snugi operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience ("services"). Snugi uses Shopify, which enables us to provide these services.
The following terms and conditions, together with all policies referenced in this document (the "terms of service" or "terms"), describe your rights and responsibilities when using the services.
Please read these terms of service carefully as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting and using our services and interacting with them, you agree to be bound by these terms of service and our privacy policy [POVEZAVA]. If you do not agree with these terms of service or the privacy policy, you must not use or access our services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these terms of service, you confirm that you are of legal age in your state or province of residence and consent to allow all your minor dependent family members to use the services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any
For the products or services we offer, you may need to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, up-to-date, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You must not transfer, sell, assign, or officially give your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to provide an accurate representation of our products and services in our online stores. However, please note that colors and appearance of the product may vary from what is shown on your screen due to the type of device you use to access the store and your device’s settings and configuration.
We do not guarantee that the appearance and quality of the products or services you purchase will meet your expectations or match the display or presentation in our online stores.
All product descriptions may change at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. Snugi reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Snugi confirms acceptance. Before accepting your order, we must receive and process your payment. Please review your order carefully before submitting, as Snugi may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel your order, we will try to notify you at the email address, billing address, and/or phone number you provided when placing the order.
You may return or exchange your purchases only in accordance with our return policy [LINK].
You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without prior notice. The price charged for a product or service will be the price valid at the time the order is placed and will be stated in your order confirmation email. Unless explicitly stated otherwise, published prices do not include taxes, shipping, packaging, customs, or import fees.
Prices displayed in our online stores may differ from prices offered in physical stores or in online or other stores operated by third-party providers. Occasionally, we may offer promotions for services that can affect prices, governed by terms and conditions separate from these terms. In case of conflict between the promotion terms and these terms, the promotion terms shall prevail.
You agree to provide updated, complete, and accurate purchase, payment, and billing information for all purchases made in our stores. You agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are authorized to use the credit card for the purchase, (iii) your credit card company will cover the charges incurred, and (iv) you will pay the charges according to the published prices, including shipping and handling fees and any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are approximate and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our services, including all trademarks, texts, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are owned by Snugi, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These terms allow you to use the services only for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, repost, transmit, or store any material within the services. Unless explicitly stated in this document, nothing in these terms grants or should be interpreted as granting a license or other rights related to any patent, trademark, copyright, or other intellectual property of Snugi, Shopify, or any third party. Unauthorized use of the services may violate federal and state intellectual property laws. All rights not expressly granted in this document are reserved by Snugi.
Names, logos, product and service names, designs, and slogans of the Snugi merchant are trademarks of Snugi or its affiliates or licensors. You may not use these trademarks without prior written permission from Snugi. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans within the services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
As part of the services, we may provide access to customer tools offered by third parties, which we do not monitor or control and have no influence over.
You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, guarantees, or conditions of any kind and without any endorsement. We assume no responsibility arising from your use of optional third-party tools or related to their use.
Any use of optional tools available on the website is entirely at your own risk and discretion, so you should familiarize yourself with the terms under which the relevant third parties provide the services and accept them.
In the future, we may also offer new features as part of the services (including the release of new tools and resources). Such new features are also considered part of the services and are subject to these terms of service.
SECTION 8 – LINKS TO THIRD PARTIES
The services may contain materials and hyperlinks to websites provided or managed by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of materials or third-party websites you access. If you choose to leave the services to access these materials or third-party websites, you do so at your own risk.
We are not responsible for any damage related to your access to third-party websites or your purchase or use of any products, services, resources, or content on third-party websites. Before making any transaction, carefully review the policies and practices of the third party and ensure you understand them. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[OPOMBA ZA TRGOVCA: Ta razdelek natančno opisuje odnos podjetja Shopify z vašo trgovino in ga ne smete odstraniti ali spremeniti.]
Snugi uses Shopify, which enables us to provide you with our services. However, all sales and purchases you make in our store are made directly with the merchant Snugi. By using the services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and the merchant Snugi, including any injury, damage, or loss resulting from the purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, indemnities, and liabilities arising from or related to your purchases and transactions with the merchant Snugi.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the services is subject to our privacy policy, which you can view here [POVEZAVA], and some personal data may be subject to Shopify’s privacy policy, which you can view here. By using the services, you confirm that you have read these privacy policies.
Because the services are hosted on the Shopify platform, Shopify collects and processes personal data about your access to and use of the services to provide and improve them. Information you provide through the services will be transmitted to and shared with Shopify and third-party providers who may be located in countries other than your country of residence to provide the services to you. For more details on how we, Shopify, and our partners use your personal data, please read our privacy policy [POVEZAVA].
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively "feedback"), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such feedback in any media for any purpose, including commercial use. We may use your rights under this license, for example, to operate, provide, evaluate, promote, improve, and market the services and to fulfill our obligations and enforce our rights under the terms of service.
You also represent and warrant that: (i) you own or have all necessary rights to all feedback; (ii) you have disclosed any compensation or incentive you received in connection with submitting feedback; and (iii) your feedback will comply with these terms. We are not and will not be obligated to (1) keep your feedback confidential; (2) pay compensation for your feedback; or (3) respond to your feedback.
Feedback that we determine at our sole discretion to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that infringes the intellectual property of any party or these terms of service may be monitored, edited, or removed, but we are not obligated to do so.
You agree that your feedback will not violate any rights of third-party providers, including copyrights, trademarks, privacy, personality rights, or other personal or proprietary rights. You also agree that your feedback will not contain defamatory or otherwise unlawful, offensive, or obscene content, nor will it contain computer viruses or other malicious software that could affect the operation of the services or any related website. You must not use a false email address, impersonate someone else, or otherwise mislead us or third-party providers about the origin of any feedback. You are solely responsible for all feedback you provide and its accuracy. We accept no responsibility and disclaim all liability for feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, typographical errors, inaccuracies, or omissions may appear in the services relating to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice (including after an order has been placed) if any information is inaccurate.
SECTION 13 – PROHIBITED USE
You may access and use the services only for lawful purposes. You must not access or use the services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe on our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, belittle, intimidate, or harm any of our employees or any other person; (e) to provide false or misleading information; (f) to send, knowingly receive, upload, transmit, use, or reuse any material that does not comply with these terms; (g) to send or order the sending of any advertising or promotional material, including "spam," "chain letters," "junk mail," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits others' use of the services or conduct that, in our judgment, could harm Snugi, Shopify, or service users or expose them to liability.
You also agree not to: (a) upload or transmit viruses or any other malicious code that will or could be used in ways that might affect the functionality or operation of the services; (b) reproduce, duplicate, copy, print, sell, resell, or exploit any part of the services; (c) collect personal data of others or track them; (d) send spam, impersonate others, redirect to fake websites, or misuse the services for fraud; (e) use any robot, spider, scraper, data mining, extraction tools, automated devices or processes, artificial intelligence tools (such as agent AI), or automated or manual means to access the services; or (f) interfere with or bypass security or authorization features, robot exclusion headers, or other measures we use to limit access to the services. We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine you have violated any part of these terms.
SECTION 14 – AGENTS
14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause the installation of an agent to access or use any services or interact with them. An "agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or under the direction of any person or entity and that can operate on behalf of or using a person’s device without direct supervision.
14.2 No agent may access, use, or communicate with the services unless its identity is known at all times and it operates in strict compliance with the requirements in section 14.4 below. Additionally, no agent may access, use, or interact with the services if we have required that agent to refrain from accessing, using, or interacting with the services.
14.3 We may limit, including through technical measures, whether and how any agent accesses, uses, or interacts with the services.
12.4 Agents must ensure the following: (i) all HTTP/HTTPS requests must identify that the request comes from an agent and disclose the agent’s name by including the following in the technical identifier of the request: "Agent/[agent name]"; (ii) they must not conceal or obscure the fact that any access, use, or interactions come from an agent, for example (a) by mimicking human behavior and interaction patterns or (b) by fulfilling or bypassing CAPTCHA protections or measures designed to determine whether interactions come from a human or a computer; (iii) they must honestly respond to any question or prompt attempting to determine whether interactions come from a human or a computer; (iv) they must not bypass or otherwise prevent any measures intended to block, limit, modify, or control the agent’s access to any Shopify consumer service or its use of or interaction with the services.
SECTION 15 – TERMINATION OF AGREEMENT
This agreement or your access to the services (or any part of the services) may be terminated at any time and without prior notice at our sole discretion, and you remain responsible for payment of all amounts due up to the termination date (including the termination date).
The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination of Agreement, Limitation of Liability, Warranty Disclaimer, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 – WARRANTY DISCLAIMER
The information presented in or through the services is provided solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance on such information is strictly at your own risk. We disclaim all liability arising from any reliance on such materials by you or any other visitor to the services or anyone who may become aware of their content.
UNLESS THE MERCHANT [MERCHANT NAME] EXPRESSLY STATES OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED FOR YOUR USE "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES, GUARANTEES, OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OWNERSHIP, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, THE MERCHANT [MERCHANT NAME], ITS PARTNERS, DIRECTORS, EMPLOYEES, STAFF, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, AS WELL AS THE PERSONS AND ENTITIES OF SHOPIFY AND ITS AFFILIATES, SHALL IN NO EVENT BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE ARISING FROM YOUR USE OF ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE CAUSED BY THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) PUBLISHED, DOWNLOADED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SECTION 18 – INDEMNITY
You agree to indemnify, defend, and hold harmless the merchant Snugi, Shopify, and our affiliates, partners, employees, directors, staff, agents, contractors, licensors, and service providers from all losses, damages, liabilities, and claims, including reasonable attorney fees payable to an external provider arising out of or related to (1) your breach of these terms of service or referenced documents, (2) your violation of any law or rights of an external provider, or (3) your access to and use of the services.
We will notify you of all claims for damages, and late notification does not release you from your obligations unless it causes you significant harm. We may control the defense and settlement of such a claim at your expense, including choosing a lawyer, but without your consent (which must not be unreasonably withheld), we will not settle any claim requiring you to settle non-monetary obligations. You will cooperate in defending claims for damages, including providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these terms is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law, and the unenforceable part will be considered separate from these Terms of Service, without affecting the validity and enforceability of the remaining provisions.
SECTION 20 – TERMINATION; ENTIRE AGREEMENT
If we fail to enforce or exercise any right or provision of these terms, it does not constitute a waiver of that right or provision.
These Terms of Service and all operating rules we publish on this website or in connection with the service constitute the entire agreement between you and us and govern your use of the services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including all previous versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted the text.
SECTION 21 – ASSIGNMENT
You may not transfer, assign, or delegate this agreement or any of your rights or obligations under these terms without our prior written consent, and any attempt to do so will be void and invalid. We may transfer, assign, or delegate these terms and our rights and obligations without your consent or notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements by which we provide you services are governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Snugi is based. You and Snugi agree to the venue and jurisdiction of these courts.
SECTION 23 – HEADINGS
Headings used in this agreement are included for convenience only and do not limit or otherwise affect these terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can view the latest version of the Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for any changes. We will notify you of any significant changes to these terms in accordance with applicable law, and those changes will take effect on the date specified in the notice. Your continued use or access to the services after any changes to these Terms of Service have been posted constitutes your acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Send questions about the terms of service to info@snugi.si.
Our contact details are listed below:
[VSTAVITE TRGOVSKO IME]
info@snugi.si
[VSTAVITE NASLOV PODJETJA]
[VSTAVITE TELEFONSKO ŠTEVILKO PODJETJA]
[VSTAVITE MATIČNO ŠTEVILKO PODJETJA]
[INSERT TAX NUMBER] General Terms and Conditions